MFC Finance: Connecting with Us

Need to get in touch with MFC Finance? We understand that you may have questions about our loan products, application process, existing accounts, or other financial services. We are committed to providing excellent customer support and offering multiple channels for you to reach us.

Contact Methods

Phone Support

For immediate assistance, our phone support team is available during business hours. You can find our phone number listed prominently on our website, typically on the "Contact Us" page or at the bottom of each page. Be prepared to provide identifying information, such as your account number or social security number (last four digits), to verify your identity when you call. Common inquiries handled through phone support include: application status updates, payment information, account balance inquiries, and general questions about loan terms.

Email Support

If your query isn't urgent or requires a detailed explanation, email is a great option. Again, the appropriate email address can be found on our "Contact Us" page. When sending an email, be sure to include your full name, account number (if applicable), and a clear description of your issue. This will help our team efficiently address your concerns. Allow 24-48 hours for a response via email. Complex inquiries may require additional time.

Online Contact Form

Many MFC Finance websites feature an online contact form. This is often the quickest way to submit a question or request. The form will guide you through the process of providing the necessary information, ensuring your inquiry reaches the right department. Fields typically include your name, email address, phone number (optional), and a text box to describe your issue. Similar to email, allow 24-48 hours for a response.

Mailing Address

For formal correspondence or submitting physical documents, you can use our mailing address. This address is usually listed on the website's "Contact Us" page and on any official documents you receive from MFC Finance. Please note that responses to mailed inquiries may take longer than other methods. Examples where the Mailing address will be most suitable include dispute resolution, submitting specific documents and/or formal requests.

Frequently Asked Questions (FAQ)

Before contacting us directly, consider browsing our Frequently Asked Questions (FAQ) section on the website. We have compiled a comprehensive list of answers to common questions about our services, application process, payment options, and more. You may find the answer you're looking for without needing to contact us directly, saving you time and effort.

Tips for Contacting Us

• Be Prepared: Have your account number and any relevant details readily available.
• Be Clear: Clearly state your question or issue.
• Be Respectful: Maintain a professional and respectful tone when communicating with our representatives.
• Be Patient: Allow reasonable time for a response, especially via email or mail.

We are committed to providing a positive experience. By using the appropriate contact method and following these tips, you can ensure your inquiry is handled efficiently and effectively.