121 Finance Contact Number
121 Finance, previously known as Loans at Home, provides personal loans directly to customers' homes. If you need to contact them, here's what you need to know:
How to Reach 121 Finance
Unfortunately, 121 Finance no longer offers home-collected credit. They stopped providing these types of loans in September 2020. This means their contact information may be different than what was previously used for home loan inquiries.
The best way to contact 121 Finance is through their parent company, Morses Club. While 121 Finance operates as a trading style of Morses Club PLC, all inquiries are now handled directly by Morses Club. Therefore, contact information specifically listed for 121 Finance might not be accurate or monitored.
Morses Club Contact Information:
- Phone: 0330 0450719
- Email: Use the contact form available on the Morses Club website. This will ensure your inquiry is directed to the correct department.
- Website: https://www.morsesclub.com/ You can find a contact form and other helpful information on their website.
- Address: Building 1, First Floor, Stanley Green Business Park, Cheadle Hulme, Cheshire, SK8 6PT
Why Contact Morses Club Instead of 121 Finance Directly?
Since 121 Finance no longer offers home-collected credit, all customer service and inquiries related to existing loans or other matters are managed by Morses Club. Contacting Morses Club directly will ensure you receive accurate and up-to-date information.
Reasons to Contact 121 Finance (Through Morses Club)
Even though 121 Finance no longer issues new loans, you might still need to contact them (through Morses Club) for the following reasons:
- Existing Loan Account: If you have an existing loan with 121 Finance, you may need to contact Morses Club for inquiries about your account balance, payment schedules, or to make payments.
- Financial Difficulties: If you are struggling to repay your loan, it's crucial to contact Morses Club as soon as possible. They can discuss your options and potentially offer assistance.
- Complaints: If you have a complaint about the service you received from 121 Finance, you should direct your complaint to Morses Club. They have a formal complaints procedure that they will follow.
- General Inquiries: Any other questions or concerns related to your 121 Finance loan should be directed to Morses Club.
Important Considerations
- Verification: When contacting Morses Club, be prepared to verify your identity and loan details. This is to protect your personal information.
- Loan Reference Number: Having your loan reference number readily available will help them quickly locate your account and assist you more efficiently.
- Record Keeping: Keep a record of all communication with Morses Club, including the date, time, and the name of the person you spoke with.
By using the contact information provided for Morses Club, you can ensure that you are reaching the correct department to address any inquiries or concerns you may have regarding your 121 Finance account.