Reaching Out to BOI Finance: Your Guide to Contacting Us

Whether you're a prospective client, a current borrower, or simply seeking information about our services, BOI Finance strives to provide accessible and responsive contact options. Our dedicated team is ready to assist you with your financial needs, from loan applications and account inquiries to general information and support.

Understanding Your Options: Choosing the Right Contact Method

The best way to contact BOI Finance depends on the nature of your inquiry. We offer several channels to ensure you receive the most efficient and relevant support:

General Inquiries & Information

For general questions about BOI Finance, our products, and services, we recommend visiting our website's Frequently Asked Questions (FAQ) section. Many common queries are addressed there, saving you time. If you can't find what you're looking for, consider the following:

• Email: Send us an email at [email protected]. Please allow up to 2 business days for a response. Be sure to clearly state your inquiry and include any relevant details, such as your name and contact information.
• Online Contact Form: Our website features a dedicated contact form where you can submit your questions. This allows us to route your inquiry to the appropriate department for a faster response.

Loan Applications & Account Management

If you're applying for a loan or have questions about an existing account, contacting the relevant department directly is usually the most efficient approach:

• Loan Application Support: For assistance with loan applications, please call our loan application hotline at 1-800-BOI-LOAN (1-800-264-5626). Our loan specialists are available during business hours to guide you through the application process.
• Account Inquiries: For questions about your existing BOI Finance account, please call our customer service line at 1-800-BOI-SERVE (1-800-264-7378). Please have your account number readily available.
• Online Account Access: Manage your account conveniently online through our secure portal. You can access your account statements, make payments, and track your loan progress.

Head Office & Physical Addresses

For formal correspondence or in-person visits, please note our head office address:

BOI Finance Headquarters
123 Main Street
Anytown, USA 12345

Please note that in-person visits may require an appointment, so it's always best to call ahead to schedule a meeting.

Social Media

While not the primary channel for support inquiries, you can follow us on social media for company updates, news, and announcements. Our social media handles are listed on our website's footer.

Tips for a Smooth Contact Experience

To ensure a smooth and efficient contact experience, please keep the following tips in mind:

• Be Prepared: Gather all relevant information before contacting us, such as your account number, loan application reference number, or specific details about your inquiry.
• Be Clear & Concise: Clearly state your question or issue and provide as much detail as possible.
• Be Patient: We strive to respond to all inquiries promptly, but response times may vary depending on the volume of requests.
• Keep Records: Retain copies of any correspondence with BOI Finance for your records.

BOI Finance is committed to providing excellent customer service and support. We value your business and look forward to assisting you with your financial needs. Thank you for choosing BOI Finance!